Returns:

  • Eligibility: Returns are accepted within 7 days of receiving your order. Items must be in their original condition, unused, and in the original packaging.
  • Process: To initiate a return, please contact our customer service team at [your contact details] for a return authorization.

Refunds:

  • Processing Time: Once your return is received and inspected, a refund will be processed within 5-7 business days. Refunds will be issued to the original payment method.
  • Shipping Costs: Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

Exchanges:

  • Eligibility: Exchanges are subject to product availability and must be requested within 7 days of receiving your order.
  • Process: Contact our customer service team to arrange an exchange.

Contact Us: For any return or refund inquiries, please reach out to our customer service team at [your contact details].

Thank you for shopping with Vector Helmet. We appreciate your understanding and cooperation.